
Customer Support
Welcome to the Customer Support Section of our web site. Here we aim to include a range of resources to help our prospective and existing customers have a pleasant and informed buying experience with us.
We currently have the following sections for your perusal.
- Brands
This section will have detailed information about the brands we specialise in here at Rich Tone Music. Whether it be brand history, quirks of a particular range, and some general guidance on what the instruments are like overall and even our team's general opinion on the range. - Frequently Asked Questions
This section will contain a range of the most popular asked questions - and their answers. - Returns
If you would like to return an item, you can request a return authorisation using this form.














