Welcome to the Customer Support Section of our web site. Here we aim to include a range of resources to help our prospective and existing customers have a pleasant and informed buying experience with us.
We currently have the following sections for your perusal.
This section will have detailed information about the brands we specialise in here at Rich Tone Music. Whether it be brand history, quirks of a particular range, and some general guidance on what the instruments are like overall and even our team's general opinion on the range.
- Frequently Asked Questions
This section will contain a range of the most popular asked questions - and their answers.
If you would like to return an item, you can request a return authorisation using this form.